About the Air & Water Quality Team

Experts you can trust.

Air & Water Quality was established in 1989 to help Maine homeowners resolve water and radon issues and improve their home environments and their lives. Air & Water Quality serves residential and commercial customers throughout Maine and in southern and eastern New Hampshire. Since 1989 we have installed over 16,000 water and radon treatment systems. We likely have customers in your neighborhood!

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We are practical-minded chemists, engineers, and biologists with one thing in common –
a customer-focused dedication to resolving your air and water quality concerns.

Experienced

Over 200 years of combined team experience

Specialized

Specialists in engineering, physics, chemistry, and biology

Educated

Multiple degrees and licensed technicians

Thorough

A scientific approach to solving your air and water problems

Our Team

Meet the team behind the
great work we do.

Leadership Team

Will Chappell

President

Will has been in a leadership position with Air & Water Quality since 2015. In 2021, he transitioned to an ownership role and is excited to guide AWQ in its next 30 years of success. Will relishes solving problems, working with people, and improving our customers’ quality of life. Originally from Tennessee, he received his BS in engineering from Tennessee Tech and MBA from the University of Tennessee. Proud to now call Maine home, he enjoys spending time with his wife Michelle, daughter Lottie, and goldendoodle Neyland. Outside of AWQ, he enjoys traveling, playing tennis, golf, skiing and rooting for his favorite sports teams; the Tennessee Volunteers, Boston Red Sox, and New England Patriots.

Jeff Twitchell

Sr. Vice President, Co-founder

Raised on a working farm, Jeff taught high school physics and chemistry for 10 years and also owned a building design and construction business prior to establishing Air & Water Quality. He has co-authored an EPA water radon course and served as an instructor for EPA radon programs at Rutgers University. Jeff has a Class II operators and distribution license for public water systems. In his free time, Jeff enjoys sailing and woodworking at his home in Union, Maine.

Jayson Morrison

Vice President, Sales

Jayson has been with Air & Water Quality since 2006. After graduating from the University of Maine, he started his career as an outside salesperson before transitioning to sales manager. He is often the person you will talk to when you call with questions about treating your water or mitigating radon in your home or business. Jayson lives in Freeport with his wife Jacie and two sons and is actively involved in the local community, serving on the board and helping coach with both Casco Bay Hockey and Freeport-Pownal Little League.

Support Team

Roxanne Liberty

Office Manager

Barbara Nilsen

Customer Support

Dan Kempf

Technical Customer Support

Sue LaPlante

Scheduling & Customer Support

Brianna Bellefleur

Scheduling & Customer Support

Kristy Dudley

Ellsworth Scheduling & Customer Support

Gillian Ackley

Scheduling & Customer Support

Technical Sales Team

Rod Chaffee

Technical Sales Specialist

Michael Arnold

Technical Sales Specialist

Anthony Campbell

Technical Sales Specialist

Jim Gregoire

Technical Sales Specialist

Austin Proctor

Technical Sales Specialist

Field Installation and Service Team

Jesse Coffin

Freeport Branch, Installation & Service Manager, Master Plumber

Nate Chaffee

Ellsworth Branch, Installation & Service Manager, Master Plumber

Dean Proctor

Water Treatment Installation & Service, Master Plumber

Rich Long

Water Treatment Installation & Service, Master Plumber

Matt Grant

Water Treatment Installation & Service, Master Plumber

Bart Stratton

Water Treatment & Radon Mitigation Installation & Service, Master Plumber

Errol Woodbury

Water Treatment Installation, Master Plumber