About the Air & Water Quality Team
About the Air & Water Quality Team
Experts you can trust.
Air & Water Quality was established in 1989 to help Maine homeowners resolve water and radon issues and improve their home environments and their lives. Air & Water Quality serves residential and commercial customers throughout Maine and in southern and eastern New Hampshire. Since 1989 we have installed over 16,000 water and radon treatment systems. We likely have customers in your neighborhood!
We are practical-minded chemists, engineers, and biologists with one thing in common –
a customer-focused dedication to resolving your air and water quality concerns.
Experienced
Over 200 years of combined team experience
Specialized
Specialists in engineering, physics, chemistry, and biology
Educated
Multiple degrees and licensed technicians
Thorough
A scientific approach to solving your air and water problems
Our Team
Meet the team behind the
great work we do.
Leadership Team

Will Chappell
President
Will has been in a leadership position with Air & Water Quality since 2015. In 2021, he transitioned to an ownership role and is excited to guide AWQ in its next 30 years of success. Will relishes solving problems, working with people, and improving our customers’ quality of life. Originally from Tennessee, he received his BS in engineering from Tennessee Tech and MBA from the University of Tennessee. Proud to now call Maine home, he enjoys spending time with his wife Michelle, daughter Lottie, and goldendoodle Neyland. Outside of AWQ, he enjoys traveling, playing tennis, golf, skiing and rooting for his favorite sports teams; the Tennessee Volunteers, Boston Red Sox, and New England Patriots.

Jeff Twitchell
Sr. Vice President, Co-founder
Raised on a working farm, Jeff taught high school physics and chemistry for 10 years and also owned a building design and construction business prior to establishing Air & Water Quality. He has co-authored an EPA water radon course and served as an instructor for EPA radon programs at Rutgers University. Jeff has a Class II operators and distribution license for public water systems. In his free time, Jeff enjoys sailing and woodworking at his home in Union, Maine.

Jayson Morrison
Vice President, Sales
Jayson has been with Air & Water Quality since 2006. After graduating from the University of Maine, he started his career as an outside salesperson before transitioning to sales manager. He is often the person you will talk to when you call with questions about treating your water or mitigating radon in your home or business. Jayson lives in Freeport with his wife Jacie and two sons and is actively involved in the local community, serving on the board and helping coach with both Casco Bay Hockey and Freeport-Pownal Little League.
Support Team

Roxanne Liberty
Office Manager

Barbara Nilsen
Customer Support

Dan Kempf
Technical Customer Support

Sue LaPlante
Scheduling & Customer Support

Brianna Bellefleur
Scheduling & Customer Support

Kristy Dudley
Ellsworth Scheduling & Customer Support

Gillian Ackley
Scheduling & Customer Support
Technical Sales Team

Rod Chaffee
Technical Sales Specialist

Michael Arnold
Technical Sales Specialist

Anthony Campbell
Technical Sales Specialist

Jim Gregoire
Technical Sales Specialist

Austin Proctor
Technical Sales Specialist
Field Installation and Service Team

Jesse Coffin
Freeport Branch, Installation & Service Manager, Master Plumber

Nate Chaffee
Ellsworth Branch, Installation & Service Manager, Master Plumber

Dean Proctor
Water Treatment Installation & Service, Master Plumber

Rich Long
Water Treatment Installation & Service, Master Plumber

Matt Grant
Water Treatment Installation & Service, Master Plumber

Bart Stratton
Water Treatment & Radon Mitigation Installation & Service, Master Plumber

Errol Woodbury
Water Treatment Installation, Master Plumber

Todd Reynolds
Water Treatment Installation, Journeyman Plumber

Nick Martin
Water Treatment Service Technician

Tony Corey
Water Treatment Service Technician

Alex Chaffee
Water Treatment Service Technician

Brendan Stratton
Water Treatment Service Technician

Gary Spiller
Radon Mitigation Installation & Service Technician

Phil Morgan
Water Treatment Service Technician

Beau Hubman
Water Treatment Service Technician

Shawn Dupont
Radon Mitigation Installation & Service Technician

Jerome Grivois
Radon Mitigation Installation & Service Technician
Customer Reviews
Nothing makes us happier than serving our customers and helping them identify and solve their issues. We’re proud to have incredible reviews across Facebook, Google and the Better Business Bureau.