About the Air & Water Quality Team

Our Team

Meet the team behind the
great work we do.

Leadership Team

Will Chappell

President

Will has been in a leadership position with Air & Water Quality since 2015. In 2021, he transitioned to an ownership role and is excited to guide AWQ in its next 30 years of success. Will relishes solving problems, working with people, and improving our customers’ quality of life. Originally from Tennessee, he received his BS in engineering from Tennessee Tech and MBA from the University of Tennessee. Proud to now call Maine home, he enjoys spending time with his wife Michelle, daughter Lottie, and goldendoodle Neyland. Outside of AWQ, he enjoys traveling, playing tennis, golf, skiing and rooting for his favorite sports teams; the Tennessee Volunteers, Boston Red Sox, and New England Patriots.

Jeff Twitchell

Sr. Vice President, Co-founder

Raised on a working farm, Jeff taught high school physics and chemistry for 10 years and also owned a building design and construction business prior to establishing Air & Water Quality. He has co-authored an EPA water radon course and served as an instructor for EPA radon programs at Rutgers University. Jeff has a Class II operators and distribution license for public water systems. In his free time, Jeff enjoys sailing and woodworking at his home in Union, Maine.

Jayson Morrison

Vice President, Sales

Jayson has been with Air & Water Quality since 2006. After graduating from the University of Maine, he started his career as an outside salesperson before transitioning to sales manager. He is often the person you will talk to when you call with questions about treating your water or mitigating radon in your home or business. Jayson lives in Freeport with his wife Jacie and two sons and is actively involved in the local community, serving on the board and helping coach with both Casco Bay Hockey and Freeport-Pownal Little League.

Support Team

Roxanne Liberty

Office Manager

Barbara Nilsen

Customer Support – Happy Retirement Barb, we will all miss you!

Dan Kempf

Technical Customer Support

Matthew Veregge

Sales and Customer Support

Brianna Bellefleur

Scheduling & Customer Support

Kristy Dudley

Ellsworth Scheduling & Customer Support

Gillian Ackley

Scheduling & Customer Support

Destinee White

Scheduling & Customer Support

Technical Sales Team

Rod Chaffee

Technical Sales Specialist, Master Plumber

Mark Primeau

Technical Sales Specialist

Anthony Campbell

Technical Sales Specialist

Jim Gregoire

Technical Sales Specialist

Austin Proctor

Technical Sales Specialist

Field Installation and Service Team

Jesse Coffin

Freeport Branch, Installation & Service Manager, Master Plumber

Nate Chaffee

Ellsworth Branch, Installation & Service Manager, Master Plumber

Dean Proctor

Water Treatment Installation & Service, Master Plumber

Rich Long

Water Treatment Installation & Service, Master Plumber

Matt Grant

Water Treatment Installation & Service, Master Plumber

Nick Martin

Water Treatment Service Technician, Master Plumber

Errol Woodbury

Water Treatment Installation, Master Plumber

Steve Berg

Water Treatment Service Technician, Master Plumber

Tim Grant

Water Treatment Installation,
Master Plumber

Tony Corey

Water Treatment Service Technician

Alex Chaffee

Water Treatment Service Technician, Master Plumber

Shawn Dupont

Radon Mitigation Installation & Service Technician

Troy Libby

Water Treatment Service and radon Technician

Phil Morgan

Water Treatment Service Technician

Nick Montminy

Water Treatment Service Technician

Justin Smith

Water Treatment Service Technician, Journeyman Plumber

Chris Carter

Water Treatment Service Technician

About the Air & Water Quality Team

Water Treatment
Experts you can trust.

Air & Water Quality was established in 1989 to help Maine homeowners resolve water and radon issues and improve their home environments and their lives. Air & Water Quality serves residential and commercial customers throughout Maine and in southern and eastern New Hampshire. Since 1989 we have installed over 16,000 water and radon treatment systems. We likely have customers in your neighborhood!

Get Started

We are practical-minded chemists, engineers, and biologists with one thing in common –
a customer-focused dedication to resolving your air and water quality concerns.

Experienced

Over 200 years of combined team experience

Specialized

Specialists in engineering, physics, chemistry, and biology

Educated

Multiple degrees and licensed technicians

Thorough

A scientific approach to solving your air and water problems

      EXCELLENT  
   Based on 1610 reviews 
    
 
 
 
   
 
 
       Posted on Google  
   
   J.Scott Krebs 
 
 
 
 Trustindex verifies that the original source of the review is Google. Matt just finished installing a new solution feed pump/solution tank and pressure tank for our water filtration system. He arrived right on time and he was great to work with. Matt was professional, courteous, responsive and very helpful. He did an excellent, thorough job of installing the equipment and he was also excellent at communication. He patiently answered all our questions about the functioning of the new system. He also did an incredibly neat job of attaching our extension cord to the new system so that the cord was out of the way and neatly hidden out of sight. We would give him our highest recommendation for the plumbing work he did!
  
 
      Posted on Google  
   
   anne lewis 
 
 
 
 Trustindex verifies that the original source of the review is Google. The professional, pleasant and friendly,
  
 
      Posted on Google  
   
   Cynthia Whitcomb 
 
 
 
 Trustindex verifies that the original source of the review is Google. Timely, efficient, communicative.  I am still trying to learn the systems in my home, how it works, etc.  He was patient with me and figured things out and how to move forward, things to watch for.
  
 
      Posted on Google  
   
   Bruce Taymore 
 
 
 
 Trustindex verifies that the original source of the review is Google. Tony C was a delight to deal with. He answered any questions I had, and added his suggestions. Great technician.
  
 
      Posted on Google  
   
   Irena Stepan 
 
 
 
 Trustindex verifies that the original source of the review is Google. Installation was done professionally and on time.
  
 
      Posted on Google  
   
   JOHN LEP 
 
 
 
 Trustindex verifies that the original source of the review is Google. Chris was very thorough and knowledgeable of maintenance for our older radon system as well as troubleshuting an issue with our reverse osmosis system.
  
 
      Posted on Google  
   
   Glen Cortese 
 
 
 
 Trustindex verifies that the original source of the review is Google. Chris is an excellent tech, efficient, polite and explained everything along the way. Finished the job in record time!
  
 
      Posted on Google  
   
   roger mattison 
 
 
 
 Trustindex verifies that the original source of the review is Google. Great job
  
 
      Posted on Google  
   
   George Keim 
 
 
 
 Trustindex verifies that the original source of the review is Google. Always have a great experience with Air & Water Quality. I've been a customer for over 20 years
  
 
      Posted on Google  
   
   Doug Benedict 
 
 
 
 Trustindex verifies that the original source of the review is Google. Incredibly professional, knowledgeable and friendly. Highly recommend

Meet the team behind thegreat work we do.

Will Chappell

Jeff Twitchell

Jayson Morrison

Roxanne Liberty

Barbara Nilsen

Dan Kempf

Matthew Veregge

Brianna Bellefleur

Kristy Dudley

Gillian Ackley

Destinee White

Rod Chaffee

Mark Primeau

Anthony Campbell

Jim Gregoire

Austin Proctor

Jesse Coffin

Nate Chaffee

Dean Proctor

Rich Long

Matt Grant

Nick Martin

Errol Woodbury

Steve Berg

Tim Grant

Tony Corey

Alex Chaffee

Shawn Dupont

Troy Libby

Phil Morgan

Nick Montminy

Justin Smith

Chris Carter

Water TreatmentExperts you can trust.

We are practical-minded chemists, engineers, and biologists with one thing in common –a customer-focused dedication to resolving your air and water quality concerns.

Experienced

Specialized

Educated

Thorough

Meet the team behind the
great work we do.

Water Treatment
Experts you can trust.

We are practical-minded chemists, engineers, and biologists with one thing in common –
a customer-focused dedication to resolving your air and water quality concerns.